FAQs

• Is CPT Markets UK regulated in its activities?

  Yes, CPT Markets UK is authorised and regulated in the UK by the FCA. Our FCA reference number is 606110.

• How long has CPT Markets UK been established?

  We have been trading since 2008.

• Where are CPT Markets UK based?

  Our offices are based in Canary Wharf, 40 Bank Street,
  30th Floor, E14 5NR.

• What client money protection do you offer?

  We treat our retail client money in accordance with the FCA CASS rules.

• What products do you offer?

  A range of FX, Metals, Oil and indices, all as a Contract for Difference (CFD).

• What margins will be applied to my account?

  Please see the Accounts page of our website for all margin charges (leverage)

• How will I be charged for my trading?

  A commission may be built within the spread, or a flat fee may be added per lot traded. We will communicate to you the way we may charge you during the account opening stage.

• Will I incur overnight financing charges?

  Charges may be applied to roll a position overnight.

• Who do I call if I can't trade through my platform?

  The dealing desk or your account manager, there will always be someone on hand during office times to help.

• Where is my money held?

  Your money is held with Barclays Bank Plc.

• How long does it take to withdraw money from my account?

  We will process your payment the same day if the withdrawal request is received by 12:00pm GMT.

• Who do I call if I have a question regarding my account?

  Upon successfully opening an account with us, you will be provided with the name and contact number of one of our account managers who will be able to help you.